Refund and Exchange Policy

All items are final sale.

Refunds and exchanges are not provided unless in extenuating circumstances. Please get in touch with us if your order does not arrive or is damaged.

Shipping Carrier

For orders within Canada:


Orders shipped with a letter mail stamp will like stickers, keychains, and pins will be shipped through Canada Post.

Tracked Orders

Any large packages or tracked orders will be completed with Chitchats.

For US and International Orders:

All orders will be tracked.

Orders shipped to the US and other international countries will be first shipped through Chitchats.

Shipping Times / Order hasn't arrived yet.

All items will be shipped out on Mondays, regardless of when an order is placed.

Approximate and Estimated Shipping Times:

Canada: 3 - 14 business days
United States: 4 - 15 business days
International (everywhere else): 10-50 Business Days

Please be aware of any customs or VAT fees your order may incur. We are not responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Pin Grades

A-Grade (standard grad): Perfect or near-perfect pins.
B-Grade: Minor flaws that are more noticeable under specific lighting.
C-Grade: Noticeable flaws.